support
Real responses, real fast.
Every Mail Intelligence tier ships with humans on the other end. Email us, file a ticket, or send a message from /contact — we'll get back to you.
free
Email support
response · a few business days
- Knowledge base + module docs
- Community discussion
- Email reply within a few business days
team
Priority support
response · a few business hours
- Everything in Free
- Priority queue
- Email reply within a few business hours
- Direct line for production issues
enterprise
Custom support contract
response · as agreed
- Everything in Team
- Named technical contact
- Custom SLAs and response targets
- Quarterly check-ins
How to reach us.
Pick the channel that fits the question. Everything funnels to the same team.
[email protected] — every tier
Docs
Module reference, integration guides, FAQ
Contact form
Reach the team without leaving the website
Onboarding
Tenant setup walkthrough on Team and Enterprise plans
Need help right now?
Send a message — the team will get back to you within a few business hours.